The domain name system (DNS) is an internet technology service that allows a domain name to be translated into an Internet Protocol address (IP). A domain name is a meaningful and easy-to-remember name that relates to an Internet address (IP). DNS handles the mapping between host names, which we humans find convenient (www.dnsmadeeasy.com), and internet addresses which computers understand (192.168.98.2).
A domain name is used to locate an organization or other entity on the internet. For example dnsmadeeasy.com is the domain for the DNS Made Easy organization. www.dnsmadeeasy.com is a computer in the DNS Made Easy organization.
A Fully Qualified Domain Name is the complete name to specify a specific computer's location in the hierarchy of a complete domain. For example, there may be two groups within the DNS Made Easy organization: sales and support. So we could use the subdomains sales.dnsmadeeasy.com and support.dnsmadeeasy.com. If there was a specific system in the support subdomain, the FQDN for this computer would be computer1.support.dnsmadeeasy.com. www.dnsmadeeasy.com is the FQDN for the web server for the entire DNS Made Easy organization, whereas www.support.dnsmadeeasy.com could be the FQDN for the web server for only the support department inside of the DNS Made Easy organization.
The Internet Protocol (IP) is the method (protocol) by which data is sent from one computer to another computer on the internet. Each online computer (known as a host) has at least one IP address that uniquely identifies it from all other computers connected to the internet.
Time to live (TTL) is the amount of time (measured in seconds) that your DNS record is cached in resolving nameservers on the internet. If your IP is dynamic (changes often) or if you plan to move your computer to another IP, it is recommended to set your TTL to a lower value to minimize this cache time. Once your IP is on a static IP or after you have transferred your system to the new IP, it is recommended to switch your TTL to a higher value.
The higher the TTL the faster the performance of DNS, as most machines will have the value cached for a longer period of time, which reduces lookups. However, a TTL that it too high often causes lengthy periods of downtime if your system ever needs to switch IPs.
If your computer's IP is static, the recommended TTL values range from 12 hours (43200 seconds) to 24 hours (86400 seconds). If your computer uses a dynamic IP, it's recommended that you set your TTL between 5 and 120 seconds.
All DNS changes are immediate once your domain has been added to our nameservers. This is due to our proprietary Peregrine Instant DNS Update technology.
When changing a record, it will take the length of the time to live (TTL) in seconds to expire before your new changes go into effect. You can set the TTL to any value before or after making changes to your records. Reasonable values for a static IP are anywhere from 12 hours (43200 seconds) to 24 hours (86400 seconds). Reasonable values for a Dynamic IP are between 5 and 120 seconds.
Domains which use Secondary DNS are scheduled to be added to the secondary DNS services no earlier than 2 hours after you enter the data into the system. This provides enough time to configure your primary DNS servers to allow AXFR/IXFR transfers to our secondary nameservers. You should allow at least 48 hours for configuration changes to propagate before removing any previous nameservers.
Each domain using DNS Made Easy as a Primary DNS solution is assigned a group of IP Anycast+ nameservers. These nameservers are assigned based on load and availability. The correct servers are provided when you first enter your domain into our system. However, you can also view the nameservers that are assigned to your domain at any time through the DNS > Managed DNS menu of the control panel. The severs listed here are the only nameservers which can resolve DNS for the given domain. Assigning any additional DNS Made Easy nameservers not listed will result in resolution problems for your domain.
You or another agency must provide the Primary DNS.
Tell your registrar the following additional secondary nameservers from DNS Made Easy in addition to your primary nameserver(s):
ns5.dnsmadeeasy.com – 184.108.40.206
ns7.dnsmadeeasy.com – 220.127.116.11
If you limit your primary nameserver(s) to allow transfers to certain IPs, the nameservers to allow transfers from in your ACL are:
These three IPs should be allowed AXFR requests and should be listed in any NOTIFY statements that you have configured.
You can modify the master IP address for your secondary DNS domain by changing the assigned IP Set for the domain. Visit our knowledge base for help with IP Sets. You can specify up to 5 master IPs for your secondary zones. These zones are the only IPs that AXFR transfers will be accepted from.
Query overages are billed per million queries after you exceed your allotted DNS quota based on your contract. Corporate Memberships receive a discount on query overages. All overage charges are billed at $0.48 per million queries per month up to 1 billion queries and $0.20 per million queries per month after. All accounts are allowed a 10% buffer before overage charges are incurred. Overage charges that are incurred on the account are present under the Account > Invoices menu of the web control panel. Overage charges are NOT billed automatically, they must be paid manually, no later than 30 days after they are issued.
DNS Made Easy supports wildcard (*) A records as well as CNAME records.
DNS Made Easy has full IPv6 support. IPv6 addresses are available for our nameservers and we also support the addition of AAAA records within our web interface.
DNS Made Easy provides DNSSEC support for enterprise-level memberships using our primary managed DNS service. We also support DNSSEC for all clients using our secondary DNS service.
DNS Made Easy provides a REST based API for record and domain management.
All domains that have over 100 resource records must use IXFR for zone updates. Domain and DNS query quotas are subject to the quotas of your DNS Made Easy Membership level.
A Dynamic DNS service allows a client connecting to the internet with a dynamic IP address access to applications that usually require a static IP address. This feature allows users to host web servers, email servers, or ftp servers that would otherwise be impossible to accomplish with a constantly changing IP address.
Using a dynamic DNS service, you can arrange for systems to access your IP address even though you are using a dynamic IP by keeping your IP up-to-date as soon as it changes.
You can locate a list of support DDNS clients on our Dynamic DNS page.
1. The "Record ID" is found on the record creation page for that record.
2. Log In
3. Click the DNS > Managed DNS menu
4. Select a domain and click on the Records tab
5. Click on a record and select the pencil icon to edit it
6. If DDNS is not enabled, enable it. The Record ID is the Dynamic DNS ID on this page
Yes, there is information about client set up and update strings here.
If your mail server supports the ETRN SMTP command then it will automatically request immediate delivery from the backup mail servers. This can also be done manually by using telnet.
If your mail server does not support the sending of the ETRN SMTP command then the backup email servers run on a set retry schedule every few minutes.
There is not an available interface for viewing the email in queue on DNS Made Easy's Backup Email servers, the email is simply sent to the your primary email server once it is back online. All email is held up to 14 days. If you have a question regarding the status of your service, please submit a support ticket.
Mail Server Forwarding is used to forward all mail from one mail server to another mail server for a particular domain. The destination mail server (mail transfer agent or MTA), must have the ability to accept mail for the domain. The email is not delivered to the mail forwarding server, it is just routed through the server. This service is extremely popular for people that want to accept mail on a port other than port 25 if their IP is blocking port 25, for example.
Mail forwarding accounts used within IMAP / POP products operate differently as the destination for the email is not another mail server, but actually another email address. The email is delivered to the forwarding system and then it is resent to the destination (forward) email address. This solution is very easy to setup as no configuration of a mail server is required. DNS Made Easy does not offer email account forwarding services.
The DNS Made Easy web control panel keeps a daily count of your SMTP account, there are no historical logs kept. Quotas are reset at 7AM UTC. You can view the quota of your SMTP account for the current day by accessing the Mail – SMTP menu of your control panel.
If you exceed your SMTP quota for the day, our SMTP server will stop allowing your account to send outgoing email. You will encounter an error message of "550: Relay access denied." You can purchase additional quota for your account at any time by logging into your account and accessing the Account > Purchase Services menu of the control panel. When you make a purchase, please open a support ticket to have the quota applied to your account.
You can view when your purchased services will expire from the the Account > Renew section of the DNS Made Easy control panel. By default, all DNS Made Easy services are a one year account term. DNS Made Easy clients can renew their services for up to two years at a time. All purchased services expire on the same date.
Yes, for your benefit and for ease of use, all of your purchased DNS Made Easy services and products expire at once. Any new purchases or upgrades on an existing DNS Made Easy account are prorated to share the same expiration date as the active services on the account.
To cancel all services or products simply delete the configured services and do not renew your account. Make sure you turn off your automatic renewal option. If you would like the account closed permanently, please email firstname.lastname@example.org.
To cancel an individual service or product, you can do so through the Account > Remove Services menu.
To cancel your account simply delete the configured services and make sure you turn off your automatic renewal option. If you would like the account closed permanently, please email email@example.com.
For your convenience DNS Made Easy accepts payments from VISA, Mastercard, American Express, Discover, PayPal, check, ACH, and wire transfer.
Automatic renewals of services can only be done using VISA, Mastercard, American Express and Discover. PayPal, check, ACH, and wire transfer renewals must be done manually.
Due to the extra administrative costs for manual processing, there is an extra $35 administrative fee for manual processing for all invoices paid under $275.
DNS Made Easy has a record 13-year 100% uptime history. Download a copy of our SLA Agreement.
DNS Made Easy / Tiggee LLC has a strict no refund and cancellation policy.
Yes, there is an available "Auto Renew" feature that you can enable from the Account > Renew menu of the control panel. As long as a valid credit card number is on file for your account, an automatic renewal will take place approximately 15 days before account expiration.
Yes, all clients that participate in the Affiliate Program must be a paying member of DNS Made Easy.
No, you can earn an unlimited amount of money with our Affiliate Program. Since the affiliate program is residual and multi-tier, we have found the potential credit earned to be exponential year after year for users that promote DNS Made Easy appropriately.
You can get paid by submitting a request for funds or you can use your affiliate money earned on future purchases. All affiliate money is paid by PayPal or check. There must be a $50 minimum earned to request a withdraw.
You can get started earning credit back by accessing the Affiliate Program section of your DNS Made Easy account from the Main Menu. There are segments of HTML code that you can use as advertising on your website or you can choose to provide the Affiliate link generated for you to any new clients. As long as the new account is created using your Affiliate URL, you will receive credit for the referral if it qualifies.
Absolutely not. Email marketing to advertise DNS Made Easy is not permitted. This is even if your list of destination addresses is opt-in. All affiliate partners that do send mass emails advertising DNS Made Easy will automatically be removed from the system.